Great discussion on @jowyang's post: How Customer Support Organizations Must Evolve <a href="http://bit.ly/2xDIW" rel="external">http://bit.ly/2xDIW</a> Support could be dominant user of SM

Great discussion on @jowyang's post: How Customer Support Organizations Must Evolve http://bit.ly/2xDIW Support could be dominant user of SM

September 10 2009, 3:31pm

Via: http://twitter.com/justinkistner/statuses/3896592909

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I am the Senior Manager of Social Media Marketing at Webtrends and the founder of Beer and Blog. I love the Internet, drums, socializing, and a good Scotch. I like go karts, R/C helicopters, and snowboarding. My wife, Christine, and I have two cute dogs and we all live in Portland, OR. We think Portland is awesome.

Justin Kistner

Great discussion on @jowyang's post: How Customer Support Organizations Must Evolve http://bit.ly/2xDIW Support could be dominant user of SM

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